How our system works
1. First Meeting
Contact us to book a consultation and let us know about your needs.At our first meeting we'll listen to you and talk you through the basic options including styles, materials, finishes, interior layout.These are just some of the initial decisions we can help you with, that are required to create your perfect custom made furniture.

2. Quotation
Following our first visit at your home, we will provide you with a detailed drawing of your future alcove, wardrobe, shelving or study together with a quotation. You may be given several options to help you find the right solution to suit your budget, taste and practical requirements. Upon request a 3D colour visual may be provided.

3. Fine Tuning
Once you have received our quotation, we will listen to your feedback regarding the design and price. This information will then enable us to modify, if necessary, the materials or fine tune the design until we have found the perfect solution for you. If you are happy with our proposal we will require a deposit which is normally 50% of the total price. (Please enquire about other payment/deposit options). We accept cheques, bank transfers, debit cards, credit cards (a 1.5% surcharge applies on some cards).

4. Manufacturing
Prior to manufacturing, we will carry out a detailed survey to double check measurements and create a CAD technical drawing. As your new furniture is custom made, we will first order all the necessary materials and high quality fittings such as: door hinges, sliding/bi-fold door systems, drawer runners
and accessories as required. Our highly trained and skilled colleagues work with the latest high quality computer controlled manufacturing equipment (CNC) to achieve maximum perfection. We use only the best quality materials, and both proven and professional manufacturing methods to be able to deliver the best to you. We will keep you informed of our progress and contact you to arrange a convenient date to begin installation.

6. Installation
On the agreed installation day our trained colleagues will deliver, assemble and accurately fit your bespoke alcove, wardrobe, shelving or study with care and respect to your home. Please note that we do not use sub-contractors, our staff are permanent and trusted. Installation usually takes 2-5 days. In total you will need to allow 6-8 weeks from your order confirmation to completion. Upon request we are happy to remove and dispose of your existing fitted furniture.
7. We care
After the installation is completed we will call you to make sure you are completely happy with your new bespoke furniture and the way in which our installers have worked. Only when you are truly satisfied with the final result will we send you an invoice for the final balance. Our product support is ongoing as your
continued satisfaction is of the utmost importance to us. It is our policy to have one person as point of contact for you from the first meeting right through to completion and after sales support. This enables us to give you the best possible service. All our custom made furniture is backed up with a comprehensive 5 year guarantee cover.

8. Costs
Due to the individual/bespoke solutions we offer, the top quality materials and strict manufacturing and installation standards, the average price for creating your bespoke alcove, wardrobe, shelving or study solution will probably be in region of £1.5k-2k and upwards, please contact us for further information.